Family Directed Services

Coming April 1st, 2026!

As an experienced direct care provider, UCP provides guidance grounded in years of hands-on practice with Wisconsin’s Children’s Long-Term Support (CLTS) Waiver. We help families feel confident, supported, and never alone in the process when employing their own care providers.

Teen with Down syndrome having fun with older femail and male in a licing room

Family Directed Care

  • Payroll Processing: Accurate, timely payroll for direct care providers.
  • Budget Tracking & Expense Monitoring: Ensuring CLTS authorizations align with spending.
  • Effective Reporting. Monthly reporting to CLTS Case managers and families.
  • Compliance & Documentation: Background checks, tax filing, required records, labor law alignment, and reporting.
  • Excellent customer service.

Family Directed Brokering

  • Consultation & Coaching with families to help with their employer responsibilities,
  • Recruitment support
  • Guidance on Wage and Labor laws
  • Onboarding and Training plans
  • Interviewing strategies
  • Employee oversight support
  • Excellent customer service.

Why Choose UCP?

Eperience

  • For over 70 years we have been supporting families throughout Southern Wisconsin.
  • We have been a CLTS Waiver provider since the CLTS Waiver first started in 2003.

Collaborative and Flexible

  • We understand the significance of the relationship between the CLTS Service Coordinator and the participant/family we serve. CLTS Service Coordinators find UCP to be a trusted partner and collaborative provider.
  • We understand that things change and know that flexibility, when appropriate, helps ensure that service delivery remains as individualized to families as possible.

All-in-one partner

  • We provide families a unique opportunity to access both Financial Management Services and Participant and Family Directed Broker Services through one agency. A families all-in-one partner for accurate payroll, budget tracking and family directed in-home care

Ready to Get Started?

We’re here to make your Family Directed Services as smooth and stress-free as possible. Contact us HERE. You can also connect with us at FDC@UCPDane.org or (608) 898-4401.